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Meet the Team

Nothing is too much, nothing too little. The Hotel has been serving its guests for more than 130 years and has mastered the art of bestowing the finest hospitality with the greatest of care.

The Splendide’s core values and appetite for excellence have been passed down through each andevery generation of Hotel staff and today the Hotel’s highly skilled team, managed by GM Giuseppe Rossi, continues to provide the exceptional service and attention to fine detail which is synonymous with the Roberto Naldi Collection of hotels.

The dedicated Hotel team has shaped and continues to shape what the hotel is today. They pride themselves on anticipating guests’ demands before they are even expressed, and this makes for an unforgettable experience. In 2016 the Hotel was awarded the Happy Guest Award by the Leading Hotels of the World – its highest recognition of quality – thanks entirely to the dedication and hard work of the team. From the person who takes your booking through to the General Manager himself, every member of staff’s constant search for the perfect combination of tradition and innovation is fundamental to the Splendide philosophy and the Hotel’s aim to offer guests an exclusive experience, characterised by a style that is both unique and elegant.

From the moment a booking is made, the Hotel staff ensure that a guest’s individual needs are established, meaning that a personally tailored range of options and services can be offered to each and every guest, creating a unique, bespoke, experience.

Choose your emotion

  • Romantic Getaway for Two

    Spend a romantic stay at the Splendide Royal, a beautiful palace of the 19th Century in a spectacular location on the lakeside of Lugano.

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  • New Year's Eve at the Splendide Royal

    Our offer to celebrate New Year's Eve at the Splendide Royal Lugano. Full breakfast included.

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  • Special Christmas 2017

    Experience and Celebrate Christmas with your family and friends in Lugano and at the Splendide Royal

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  • Gourmet experience - I Due Sud

    An inviting culinary journey with the gourmet menu of our executive chef Domenico Ruberto, awarded as "Rising Chef GaultMillau 2018", an encounter of love between two regions: South of Switzerland and South of Italy.

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