Spa Etiquette

COURTESYKIT
Upon your arrival you will be given a courtesy kit, comprising a robe, a towel a pair of flip flops and a swimming cap whose use is mandatory Only a swimisuit needs to be brought.

RESERVATIONS
We recommend that you book your appointments in advance so that your planinng can be reconciled with the availability of our operators.

CANCELLATION
In case of cancellation or need for a change of time, please notify it to us at least 12 hours before the appoitment scheduled.

LATE ARRIVAL
In case of delay, the duration of the massage and/or the treatment will be shortened in order not to penalize the following client However you will be subject to the full charge of the service.

MINIMUM AGE
The minimum age to have access to the different areas are

– Area 4 years old
– Area 18 years old
– Area 14 years old
– Area 18 years old

Minors under 18 must be accompanied by an adult

GENERAL INFORMATION
– Food and drink from outside is prohibited
– Smoking is not allowed including electronic cigarettes
– Pets are forbidden
– Valuables should be deposited in the lockers inside the changing room In case of loss our Spa
assumes no responsibility
– It is forbidden to get around the facility without wearing the robe