Meet the Team
Nothing is too much, nothing too little. The Hotel has been serving its guests for more than 130 years and has mastered the art of bestowing the finest hospitality with the greatest of care.
The Splendide’s core values and appetite for excellence have been passed down through each and every generation of Hotel staff and today the Hotel’s highly skilled team, managed by GM Giuseppe Rossi, continues to provide the exceptional service and attention to fine detail which is synonymous with the Roberto Naldi Collection of hotels.
The dedicated Hotel team has shaped and continues to shape what the hotel is today. They pride themselves on anticipating guests’ demands before they are even expressed, and this makes for an unforgettable experience. In 2016 the Hotel was awarded the Happy Guest Award by the Leading Hotels of the World – its highest recognition of quality – thanks entirely to the dedication and hard work of the team. From the person who takes your booking through to the General Manager himself, every member of staff’s constant search for the perfect combination of tradition and innovation is fundamental to the Splendide philosophy and the Hotel’s aim to offer guests an exclusive experience, characterised by a style that is both unique and elegant.
From the moment a booking is made, the Hotel staff ensure that a guest’s individual needs are established, meaning that a personally tailored range of options and services can be offered to each and every guest, creating a unique, bespoke, experience.
The General Manager and face of the Hotel, with a warm hand shake and welcome Giuseppe is at the forefront of excellence that awaits you.Find out more
Awarded as Rising Chef GaultMillau 2018, Domenico will enchant you with his gourmet dishes and the tastes of Ticino with a Mediterranean twistFind out more
If you want to get to know the local wine world look no further and entrust our award-winning sommelierFind out more
If it’s cocktails and bubbles you desire, look no further. Mario is on hand to bring you an array of choices.Find out more
With his suggestions, Giovanni will personlize your stay. He will work with great professionally and dedication to make possible what is impossible, your wishes will be satisfied
Executive Assistant Manager
He is the humane and charming face of the Splendide, whom professionally manages quality and takes care of the Splendide’s team
Rossana Mangiagli Piluso
Always available in providing information and organizing dinners and events, Rossana is your reference person if you intend to organize and event at the Splendide
Mirka Croci Torti
Assistant Head of Housekeeping
You will immediately notice Mirka’s touch, entering the Hotel. Every bouquet and floreal creation is the result of her passion for the job
Head of Housekeeping
Her invisible touch, creates the ideal atmosphere at the Splendide. She takes care of every little and peculiar detail in order to make you feel at home
Front Office Manager
Let Katja take care of your reservation, with her experience in the sector she will be able to satisfy your room needs as well with any desire you may have
Head of Maintenance
Patience and attention detail are the characteristics that make Salvatore a true artisan, contributing daily in keeping the beauty of the Hotel as if it opened yesterday
Andrea is in charge of bringing the Splendide’s gourmet catering and banqueting to your home. Whether you desire to book an event at the Splendide or cater it elsewhere, he will make it unforgettable
With his willingness to help and joyful smile, he is the one whom promotes the Splendide in every corner of the world
Emanuele Di Pasquale
Sales and Marketing Manager
With his passion for the design, Emanuele is able to attract every type of customer throughout his graphic creations of the entire brand