A note from the GM
“Allow me to welcome you to the Splendide Royal and Lugano. With open arms I greet you. I want your first impression to feel as though you have joined a large family where you will be spoilt, cared for and to feel completely at home. Our family has a 130-year long history with only 4 gentlemen managing the Hotel. I am honoured to meet you.
You have chosen the Splendide Royal to spend your stay and my team and I are here to offer you the very best. You will be pampered, we will bring you whatever your heart desires and you will feel the warmth of the Ticino sun and the beauty of Lugano and its lake.
Being the host of this beautiful hotel my aim is to carry on a great tradition and hospitality of its extensive past, but not only. Innovation is paramount to what we offer, as well as giving you an ever-present and rich offer of contemporary services.
As you enjoy your stay with us, I pledge that my staff will spoil you, 24 hours a day.
I will work to make all your wishes come true and you will know that your stay in Lugano is to make you comfortable, give you well-being and offered with emotion.
May your stay with us be magic, this is what I bestow to you.”